Last Updated: 23-June-2025 | This policy describes how we collect, use, and protect your personal information.
1. Information We Collect
Personal Information
- Name, address, contact number, and email during purchases
- Payment details (processed securely via third-party gateways and not stored)
Usage Data
We automatically collect:
- IP address, browser, and device information
- Website interaction data (e.g., pages visited)
- Purchase history (for order processing and service improvement)
2. How We Use Your Information
- Process and deliver orders (e.g., aquarium fish, plants, accessories)
- Communicate order updates via email, WhatsApp, or phone
- Improve website functionality and user experience
- Send promotional offers (with your consent, opt-out available)
- Comply with legal obligations (e.g., tax reporting)
3. Data Sharing & Third Parties
Service Providers
We share necessary information with:
- Shipping providers (for order delivery)
- Payment processors (for transaction completion)
- Marketing platforms (with user consent)
All partners adhere to privacy laws and maintain their own compliant policies.
Legal Compliance: We may disclose information when required by law or to protect our rights.
4. Your Rights & Choices
Access & Correction
You may request to:
- View your personal data
- Update inaccurate information
- Request data deletion (subject to legal obligations)
Marketing Preferences
You can:
- Opt out of promotional emails or WhatsApp messages
- Withdraw consent for data processing
Age Restrictions: Users must be 18+ or have guardian consent to use our services.
5. Data Security
- SSL encryption for all transactions
- PCI-DSS compliant payment processing
- Regular security audits and limited employee access
- Firewalls protecting our servers
6. Policy Changes
We may update this policy periodically. Significant changes will be notified via email or website notice.
Contact Us
For privacy-related inquiries or data requests:
AquaStore.in
Insert Address, 3/499-A, AMBALLOOR, KOCHI, KERALA, 682315
Email: [email protected]
Phone: +91-7907837016 (10AM–6PM, Mon–Sat)
Whatsapp: +91-9249029765 (10AM-6PM, Mon-Sat)